getUser, Enrollment, and Verification Issues
Incident Report for VoiceIt Technologies LLC.
Resolved
getUser, createEnrollment, and authentication Calls were reported down during an API 2 update. The update contained an SQL update to API 2 which caused getUser, createEnrollment, and authentication API calls to go down for API 1. The issue was identified within 10 minutes and within 25 minutes at 18:10 authentications API's were restored. getUsers was restored at 18:50 and createEnrollments were fully restored at 19:55. This issue is marked as resolved.
Posted Aug 16, 2019 - 17:45 CDT